Privacy Policy

1. Introduction

Athari Global Workforce Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or apply to our programs.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

Personal Information:

When you apply to our program or use our services, we may collect:

• Contact information (name, email address, phone number, mailing address)
• Personal details (date of birth, gender, nationality, city of residence)
• Educational background (degrees, diplomas, institutions, transcripts)
• Employment history and professional experience
• Identification documents (passport, national ID, birth certificate)
• Financial information for program fee payment
• Medical information as required for immigration purposes
• Background check results and police clearances
• References and letters of recommendation
• Photographs and biometric data

Automatically Collected Information:

• IP address, browser type, and device information
• Usage data and website navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing applications and evaluating candidate eligibility
• Providing training, certification, and internship services
• Matching candidates with appropriate Canadian employers
• Assisting with work permit and immigration applications
• Communicating with candidates and employers about program updates
• Processing payments and managing financial transactions
• Conducting background checks and verifying credentials
• Complying with legal obligations and immigration requirements
• Improving our services and website functionality
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your personal information with:

• Canadian Employers: For the purpose of employment matching and recruitment
• Training Partners: Kenya Institute of Social Work & Community Development (KISWCD) for training delivery
• Immigration Authorities: Canadian immigration services, IOM, and Government of Kenya officials
• Service Providers: Third-party vendors who assist with background checks, payment processing, and document verification
• Legal Authorities: When required by law or to protect our rights

We ensure all third parties are bound by confidentiality agreements and comply with applicable data protection laws.

5. International Data Transfers

Your personal information may be transferred to and processed in Canada and other countries where our partners operate. We ensure that appropriate safeguards are in place to protect your information during international transfers, including the use of standard contractual clauses and compliance with applicable data protection regulations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission and storage
• Secure servers with restricted access controls
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Physical security measures for paper documents

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we retain:

• Application and training records for 7 years after program completion
• Immigration documentation as required by Canadian and Kenyan law
• Financial records for 7 years as required by tax regulations
• Marketing communications until you withdraw consent

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request limitation of processing in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided in Section 12.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Enhance user experience and website functionality
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide targeted advertising (with your consent)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

13. Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Data Protection Commissioner in Kenya or the relevant data protection authority in your jurisdiction.